Call Center Customer Service Representative Community, Social Services & Nonprofit - Johnston, RI at Geebo

Call Center Customer Service Representative

Johnston, RI Johnston, RI Full-time Full-time $20 an hour $20 an hour 19 hours ago 19 hours ago 19 hours ago Banking Customer Service Reps Needed - Interviewing and Hiring for August Training Classes Now! $20.
00 per hour 100% onsite ? Start times:
mid to late afternoon (8 hour day/40 hours per week) ? 1 Weekend day required Contractor to Perm based on performance and attendance The service advisor will be responsible for answering calls, providing product information, and helping the customer by being informative, empathetic, and eager to quickly solve a customer's problem.
Must be willing to listen, learn, and resolve any customer inquiry that crosses your desk.
Duties and
Responsibilities:
o Able to think fast, find answers, and respond quickly to customer issues, all with a polite, empathic, and professional voice and manner o Answer and manage incoming calls o Ability to memorize, recall, or research answers quickly o Excellent customer care and focus; ability to assess customers' needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience o Ability to learn and follow all customer service procedures and policies o Strive to meet and go above personal and team targets, goals, and quotas o Aim for customer resolution o Record, organize and file customer interactions and profile/account changes Need to be on Camera during Training and Meetings.
Job Type:
Full-time Pay:
$20.
00 per hour Shift:
8 hour shift Evening shift Weekly day range:
Weekend availability Work setting:
In-person Ability to commute/relocate:
Johnston, RI 02919:
Reliably commute or planning to relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.

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