Consumer Lending Service Advisor
Consumer Lending Service AdvisorPay Rate:
$20/hr W2Location:
Johnston, RI - Onsite 40 hours per week; must work 1 weekend dayWork Schedule:
Mid morning - afternoon start timesDuration:
3 Month
ContractCitizens Pay is a fintech business powered by a national bank.
Recognized as a leader in product innovation, Citizens has created transformational point of sale financing programs for some of the largest retailers in the country.
The team is rapidly expanding its merchant relationships across industry verticals and is looking for a strong people to enhance and respond to customers within the support center.
The service advisor will be responsible for answering calls, providing product information, and helping the customer by being informative, empathetic, and eager to quickly solve a customer's problem.
Must be willing to listen, learn, and resolve any customer inquiry that crosses your desk.
Duties and
Responsibilities:
Able to think fast, find answers, and respond quickly to customer issues, all with a polite, empathic, and professional voice and mannerAnswer and manage incoming callsAbility to memorize, recall, or research answers quicklyExcellent customer care and focus; ability to assess customers' needs and provide the correct answer, path, troubleshooting, or method for a positive customer experienceAbility to learn and follow all customer service procedures and policiesStrive to meet and go above personal and team targets, goals, and quotasAim for customer resolutionRecord, organize and file customer interactions and profile/account changesNeed to be on Camera during Training and Meetings.
If you are interested for this role so please share below details:
-Share your updated resume:
DOB:
MM/DD:
Last 4 digits of SSN:
.
.
Recommended Skills Courtesy Curiosity Customer Experience Customer Service Finance Problem Solving Estimated Salary: $20 to $28 per hour based on qualifications.
$20/hr W2Location:
Johnston, RI - Onsite 40 hours per week; must work 1 weekend dayWork Schedule:
Mid morning - afternoon start timesDuration:
3 Month
ContractCitizens Pay is a fintech business powered by a national bank.
Recognized as a leader in product innovation, Citizens has created transformational point of sale financing programs for some of the largest retailers in the country.
The team is rapidly expanding its merchant relationships across industry verticals and is looking for a strong people to enhance and respond to customers within the support center.
The service advisor will be responsible for answering calls, providing product information, and helping the customer by being informative, empathetic, and eager to quickly solve a customer's problem.
Must be willing to listen, learn, and resolve any customer inquiry that crosses your desk.
Duties and
Responsibilities:
Able to think fast, find answers, and respond quickly to customer issues, all with a polite, empathic, and professional voice and mannerAnswer and manage incoming callsAbility to memorize, recall, or research answers quicklyExcellent customer care and focus; ability to assess customers' needs and provide the correct answer, path, troubleshooting, or method for a positive customer experienceAbility to learn and follow all customer service procedures and policiesStrive to meet and go above personal and team targets, goals, and quotasAim for customer resolutionRecord, organize and file customer interactions and profile/account changesNeed to be on Camera during Training and Meetings.
If you are interested for this role so please share below details:
-Share your updated resume:
DOB:
MM/DD:
Last 4 digits of SSN:
.
.
Recommended Skills Courtesy Curiosity Customer Experience Customer Service Finance Problem Solving Estimated Salary: $20 to $28 per hour based on qualifications.
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